From our house to yours. All orders are shipped from West Jakarta, Indonesia.
INDONESIA
| Shipping option | Estimated delivery | Orders of Rp 500.000 and above | Orders below Rp 500.000 |
|---|---|---|---|
| Standard Delivery | 3–10 business days* | Free shipping | Rp 10.000 shipping discount |
| Instant / Same-Day Delivery | Within 1 business day* | Free shipping within Jakarta; Rp 35.000 shipping discount outside Jakarta | Rp 10.000 shipping discount |
Delivery times vary depending on your destination. Instant and same-day services are subject to coverage and availability. Shipping fees and applicable discounts are calculated at checkout.
ASIA
Singapore, Malaysia & Thailand
| Shipping option | Estimated delivery | Delivery fee |
|---|---|---|
| Standard Delivery | 7–14 business days* | Calculated at checkout |
Delivery times may vary due to customs clearance.
DELIVERY INFORMATION
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Order processing
Orders are usually shipped within 2 business days after payment is verified.
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Delivery estimates
Estimated delivery times begin once your order has shipped. Business days exclude weekends and public holidays.
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Sale periods
During sale periods, please allow an additional 2–4 business days for us to ship your order.
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International duties & taxes
International orders may incur import duties or taxes. Any applicable charges are payable by the recipient.
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Delivery details
Please check the recipient’s name, phone number, delivery address, postal code, map pin (if required), and selected courier and service before completing payment.
Additional delivery charges may apply for incorrect delivery details, refused parcels, repeated unsuccessful delivery attempts, or requested address changes. We will let you know about any additional charges before arranging another delivery.
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Delivery assistance
For help with a delayed parcel or your delivery details, please contact our team via WhatsApp.